作者：Salvatore Collora, Ed Leonhardt, Anne Smith, Dave Corley, Stefano Giorcelli, Scott Keagy, Jeff Knight, Michael Purcell
出版日期：June 28, 2004
出版社：Cisco Press
页数：624
ISBN：1-58705-139-7
文件格式：CHM

Delivers the proven solutions that make a difference in your Cisco IP Telephony deployment
Learn dial plan best practices that help you configure features suchas intercom, group speed dials, music on hold, extension mobility, andmore
Understand how to manage and monitor your system proactively for maximum uptime
Use dial plan components to reduce your exposure to toll fraud
Take advantage of call detail records for call tracing and accounting, as well as troubleshooting
Utilize the many Cisco IP Telephony features to enable branch site deployments
Discover the best ways to install, upgrade, patch, and back up CallManager
Learn how backing up to remote media provides both configuration recovery and failure survivability
IP telephony represents the future of telecommunications: aconverged data and voice infrastructure boasting greater flexibilityand more cost-effective scalability than traditional telephony. Havingaccess to proven best practices, developed in the field by Cisco IPTelephony experts, helps you ensure a solid, successful deployment.
Cisco CallManager Best Practices offers best practice solutions forCallManager and related IP telephony components such as IP phones,gateways, and applications. Written in short, to-the-point sections,this book lets you explore the tips, tricks, and lessons learned thatwill help you plan, install, configure, back up, restore, upgrade,patch, and secure Cisco CallManager, the core call processing componentin a Cisco IP Telephony deployment. You’ll also discover the best waysto use services and parameters, directory integration, call detailrecords, management and monitoring applications, and more.
Customers inspired this book by asking the same questions time aftertime: How do I configure intercom? What’s the best way to usepartitions and calling search spaces? How do I deploy CallManagerregionally on my WAN? What do all those services really do? How do Iknow how many calls are active? How do I integrate CallManager withActive Directory? Years of expert experiences condensed for you in thisbook enable you to run a top-notch system while enhancing theperformance and functionality of your IP telephony deployment.
This book is part of the Networking Technology Series from CiscoPress, which offers networking professionals valuable information forconstructing efficient networks, understanding new technologies, andbuilding successful careers.