作者：HOW CISCO SYSTEMS MIGRATED FROM PBX TO IP TELEPHONY
出版日期：June 28, 2004
出版社：Cisco Press
页数：408
ISBN：1-58720-088-0
文件格式：CHM

A complete IP Telephony migration planning guide
Includes Steps to Success Poster
It’s everyone’s “must have.” This is a reference book for the entireproject team who works on the deployment of an IP Telephony solution.
Take advantage of best practices. Includes more than 200 bestpractices, lessons learned, and tips for getting you through your IPTelephony deployment successfully.
Minimize risk and learn from the mistakes of others. Read the listof the top 10 things that can go wrong during an IP Telephonydeployment.
Ask the right questions. Get the project team thinking andcollaborating together with Stephanie’s “Checklist of Questions to Askthe Project Team.”
Use proven planning tools. Work from sample checklists, templates,project plans, and workflow documents to guide your planning process.
Keep the Steps to Success on the minds of your project team. Use theenclosed poster, which illustrates every major step associated with anIP Telephony deployment.
There is no better path to the successful implementation of a newtechnology than to follow in the experienced footsteps of anorganization that has already been there. >The Road to IPTelephony> tells you how Cisco Systems successfully moved its ownorganization to a converged, enterprise-wide network. You will learnthe implementation and operational processes, what worked, what didn’twork, and how to develop your own successful methodology. Afterpresenting this topic to hundreds of Cisco customers, including Fortune500 companies, Stephanie Carhee consistently encountered the samequestion, “If I decide to move to IP Telephony, where do I begin andwhat can I do to ensure that I do it right the first time?” Althoughthe needs of every enterprise are different, some things are universal;planning, communication, teamwork, and understanding your user’srequirements are as important as technical expertise. >The Road toIP Telephony> shares with you everything you need to know aboutmanaging your deployment. It starts with where to begin, including whatneeds to be addressed before you even begin the planning process, tobuilding your project team. Key best practices are also offered to helpyou set the project’s pace and schedule, get your users on board,identify a migration strategy, develop a services and support strategy,and work toward the final PBX decommission.
“Cisco IT wants to share its implementation experience with Ciscocustomers and partners to aide in the deployment practices of new Ciscotechnologies. While conducting our own company-wide cutover, we learneda great deal about what to do and what not to do. This book shares ourexperiences.”>-Brad Boston, Senior Vice President and ChiefInformation Officer, >Cisco Systems, Inc.
This volume is in the Network Business Series offered by CiscoPress. Books in this series provide IT executives, decision makers, andnetworking professionals with pertinent information on today’s mostimportant technologies and business strategies.