作者：Jeffrey Rubin, Dana Chisnell, Jared Spool
副书名：Howto Plan, Design, and Conduct Effective Tests
出版日期：May 12, 2008
出版社：Wiley Publishing
页数：348
ISBN：ISBN-10: 0470185481 ISBN-13: 978-0470185483
文件格式：PDF

作者：Jeffrey Rubin, Dana Chisnell, Jared Spool
副书名：Howto Plan, Design, and Conduct Effective Tests
出版日期：May 12, 2008
出版社：Wiley Publishing
页数：348
ISBN：ISBN-10: 0470185481 ISBN-13: 978-0470185483
文件格式：PDF

Product Description
Whether its software, a cell phone, or a refrigerator, your customerwantsno, expectsyour product to be easy to use. This fully revisedhandbook provides clear, step-by-step guidelines to help you test yourproduct for usability. Completely updated with current industry bestpractices, it can give you that all-important marketplace advantage:products that perform the way users expect. Youll learn to recognizefactors that limit usability, decide where testing should occur, set upa test plan to assess goals for your products usability, and more.
From the Back Cover
Is your product user-friendly? Take these steps to find out
Whether it’s software, technical documentation, a cell phone, or arefrigerator, your customer wants — no, expects — your product to beeasy to use. This fully revised handbook, a leading resource since1994, provides clear, step-by-step guidelines to help you test yourproduct for usability. Completely updated with current industry bestpractices and more varied examples, it can give you that all-importantmarketplace advantage: products that perform the way users expect.
Learn to recognize factors that limit usabilityDecide whether testing should occur in a lab setting or at the site where the product is usedSet up a test plan to assess goals for your product’s usabilityChoose and train effective test moderatorsDecide on the best way to collect and review dataReport the results and make recommendationsLearn user-centered design principles and practices — the context for usability testingReap the benefits of templates, tables, models, case studies, and other tools of the tradeCompanion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates